1 Introduction
JK Sports Club ("we", "our", or "us") respects your privacy and is dedicated to protecting the personal information of all citizens, players, teams, visitors, and users of our online sports booking platform and facilities in Jammu & Kashmir.
This Privacy Policy outlines how we collect, use, store, share, and protect your information when you access our website (www.jksportsclub.com), register for an account, make online reservations for sports facilities (such as football fields, box cricket turfs, and practice cricket nets), and make online payments.
2 Information We Collect
We collect information when you voluntarily register, interact with our services, or book sporting slots:
- Personal Information: Full name, email address, mobile number, residential district/address, and citizen identity details required during account creation and verification.
- Booking & Activity Details: Sports facility selected (e.g. Football Ground, Box Cricket, Cricket Nets), date, time slots, court/turf allocation, player count, and booking reference numbers.
- Payment & Transaction Information: Payment reference ID, transaction amounts, status (Success/Pending/Failed), and gateway responses received from authorized payment gateways (e.g. HDFC SmartGateway). Note: We do not store sensitive bank card numbers, CVVs, or UPI PINs on our servers.
- Technical Information: IP address, device type, browser specifications, operating system, and log data when accessing our portal.
3 How We Use Your Information
The collected information is used strictly for legitimate facility management and operational purposes:
- To manage and confirm ground and net reservations accurately.
- To authenticate citizen logins and prevent double-booking of sports slots.
- To process booking transactions and issue digital receipts and invoices.
- To send SMS or email confirmations, slot reminder alerts, and emergency maintenance notices.
- To improve club infrastructure, field maintenance schedules, and user experience.
- To comply with regulatory standards and maintain security across our premises.
4 Data Protection and Security
We employ industry-standard administrative, electronic, and physical security measures (including SSL/TLS encryption, secure databases, role-based access controls, and firewall protections) to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
5 Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. Information is only shared under the following limited circumstances:
- Payment Gateway Providers: To process your online transactions and verify booking payments.
- Authorized On-Ground Staff: To verify player identity and validate valid booking receipts at the facility gates.
- Legal and Regulatory Authorities: When mandated by applicable laws, court orders, or law enforcement authorities.
6 Cookies and Session Tracking
Our website uses essential session cookies to maintain your login status, remember slot selections during the checkout process, and provide a seamless navigation experience. You can choose to disable cookies in your browser settings, though doing so may prevent you from completing bookings online.
7 Your Rights & Account Management
You have the right to review, update, or correct your personal profile details through your Citizen Dashboard. If you wish to delete your account or request clarification on stored booking history, you may reach out to our administration team.
8 Policy Updates
JK Sports Club reserves the right to amend this Privacy Policy as our operations, technologies, or legal obligations evolve. Any changes will be updated on this page with a revised effective date.